Customer Service

Last Updated: November 03, 2020

Should you require information or help, please use the contact form and we will be happy to assist you.

PAYMENT METHODS

Digi Dough Designs accepts the following payment methods:

  • Credit Card: Visa, MasterCard, Discover, American Express, JCB, Visa Electron. The total will be charged to your card once the order is completed.
  • PayPal: Shop easily online without having to enter your credit card details on the website.
    Your account will be charged once the order is completed. To register for a PayPal account, visit the website paypal.com.
  • Your products will be available for immediate download. Once your purchase is compete, you will be redirected to the download links or you can find the links in the email you used for checkout. All download links are valid for 30 days from the date of purchase.
  • All products are digital, no physical items will be shipped to you.

EXCHANGES, RETURNS AND REFUNDS

Thank you for your purchase! We hope you are happy with your items. Due to the nature of digital items, we do not accept returns or exchanges unless the item you purchased is defective. If you receive a defective item, please contact us with details of the product and the defect.